Frequently Asked Questions

Read our quick answers about placing an order, parcel transit times, product guarantees, and sending items back.

1. 1

   how to choose the right plant vitamin blend

   Start with our Core Formula if you want a simple daily combination of acerola vitamin C and olive leaf. For colder winter weeks, our Pro Edition adds wild mountain oregano to your daily routine. Both options use identical vegetable capsules without synthetic glues.

2. 2

   what is inside the vitamin capsules

   Each vegetable capsule contains pure dried acerola extract, ground olive leaf, and wild oregano leaf. We never add talc, titanium dioxide, magnesium stearate, or animal gelatin. The complete list of plant parts is printed right on the label.

3. 3

   how should i store the amber glass bottle

   Keep your jar on a kitchen shelf or inside a pantry away from direct heat and moisture. Always close the metal cap firmly after taking your morning capsule to keep air out. Stored this way, the herbal extracts retain their natural aroma until the jar is finished.

4. 4

   how can i pay for my parcel

   You can pay the courier in cash when the parcel arrives at your address in Greece. Alternatively, you can complete a direct bank transfer after checkout using the account details we provide on the screen. We do not process card payments on this website.

5. 5

   what happens if my flat does not have a lift

   The courier will deliver your box directly to your apartment door or phone you upon arrival at your building entrance. If you prefer to collect it yourself, you can also pick up the box from your local parcel depot. Orders placed before 14:30 on business days are packed the same afternoon.

6. 6

   how do returns work if the jar is unopened

   You may return unopened bottles in their original sealed packaging within 30 days of delivery. Because these are ingestible wellness products, items with broken safety seals cannot be returned. Return postage is covered by the customer unless the package arrived damaged or incorrect.